All Systems Operational

Updated 3 minutes ago

This page shares the operational status and planned maintenance of REANNZ's advanced network and connectivity services. For updates related to REANNZ's advanced computing platform and storage services, visit: https://status.nesi.org.nz

Connectivity




Operational

Domestic PoPs




Operational

MAE Services




Operational

DC Connect




Operational

Cloud Connect




Operational

System Services




Operational

History (Last 7 days)

REANNZ Outage Notification: KPU Scheduled MaintenancePlanned Maintenance

Description

REANNZ will be performing a scheduled firmware upgrade on KPU to enhance performance, security, and overall service reliability. Device/s will be unavailable for up to 90 minutes as it reboots and applies the upgrade. Redundantly connected services should remain available on the alternate handover. Single-homed services will be unavailable for this time. We apologise for any inconvenience caused.


Components

DC Connect


Locations

Datacom Kapua


Schedule

March 6, 2026 04:00 - March 6, 2026 05:59 NZDT


March 6, 2026 04:41 NZDT
UPDATE

Maintenance Completed

March 6, 2026 04:12 NZDT
UPDATE

Starting Maintenance
REANNZ Outage Notification: MDR Scheduled MaintenancePlanned Maintenance

Description

REANNZ will be performing a scheduled firmware upgrade on MDR to enhance performance, security, and overall service reliability. Device/s will be unavailable for up to 90 minutes as it reboots and applies the upgrade. Redundantly connected services should remain available on the alternate handover. Single-homed services will be unavailable for this time. We apologise for any inconvenience caused.


Components

Domestic PoPs, Cloud Connect


Locations

AWS Direct Connect, Auckland


Schedule

March 6, 2026 00:00 - March 6, 2026 04:00 NZDT


March 6, 2026 02:44 NZDT
UPDATE

Maintenance Completed

March 6, 2026 00:00 NZDT
UPDATE

Maintenance Started
REANNZ Outage Notification: MTA Scheduled MaintenancePlanned Maintenance

Description

REANNZ will be performing a scheduled firmware upgrade on MTA to enhance performance, security, and overall service reliability. Device/s will be unavailable for up to 90 minutes as it reboots and applies the upgrade. Redundantly connected services should remain available on the alternate handover. Single-homed services will be unavailable for this time. We apologise for any inconvenience caused.


Components

Domestic PoPs


Locations

Auckland


Schedule

March 5, 2026 04:00 - March 5, 2026 05:59 NZDT


March 5, 2026 05:59 NZDT
UPDATE

Scheduled maintenance is complete.

March 5, 2026 04:00 NZDT
UPDATE

Scheduled maintenance is starting.
REANNZ Outage Notification: ORB Scheduled MaintenancePlanned Maintenance

Description

REANNZ will be performing a scheduled firmware upgrade on ORB to enhance performance, security, and overall service reliability. Device/s will be unavailable for up to 90 minutes as it reboots and applies the upgrade. Redundantly connected services should remain available on the alternate handover. Single-homed services will be unavailable for this time. We apologise for any inconvenience caused.


Components

DC Connect


Locations

Datacom Orbit


Schedule

March 5, 2026 00:00 - March 5, 2026 02:00 NZDT


March 5, 2026 01:59 NZDT
UPDATE

Maintenance Completed

March 5, 2026 00:00 NZDT
UPDATE

Maintenance Started
Service Disruption - NSH PoP and MAE FlexService Disruption

Incident Status

Service Disruption


Components

Domestic PoPs, MAE Services


Locations

Auckland, MAE Flex



March 4, 2026 16:26 NZDT
RESOLVED

There have not been any repeat impacts, so we will close off this incident while we continue the investigation with our hardware vendor.

March 4, 2026 10:18 NZDT
MONITORING

No further impacts have been noted. We will continue our investigation with our hardware vendor, while monitoring for further incidents.

March 4, 2026 09:49 NZDT
INVESTIGATING

At approximately 09:18 this morning, multiple services in the Auckland area experienced a short outage, potentially lasting until 09:23. This also affected some MAE Flex services. The impact from this disruption appears to be over, but if you are still experiencing any network disruption, please contact the REANNZ NOC for assistance.
REANNZ Outage Notification: NPE Scheduled MaintenancePlanned Maintenance

Description

REANNZ will be performing a scheduled firmware upgrade on NPE to enhance performance, security, and overall service reliability. Device/s will be unavailable for up to 90 minutes as it reboots and applies the upgrade. Redundantly connected services should remain available on the alternate handover. Single-homed services will be unavailable for this time. We apologise for any inconvenience caused.


Components

Domestic PoPs


Locations

Napier


Schedule

March 4, 2026 04:00 - March 4, 2026 06:00 NZDT


March 4, 2026 06:00 NZDT
UPDATE

Scheduled maintenance is complete.

March 4, 2026 04:00 NZDT
UPDATE

Scheduled maintenance is starting.
REANNZ Outage Notification: NSH Scheduled MaintenancePlanned Maintenance

Description

REANNZ will be performing a scheduled firmware upgrade on NSH to enhance performance, security, and overall service reliability. Device/s will be unavailable for up to 90 minutes as it reboots and applies the upgrade. Redundantly connected services should remain available on the alternate handover. Single-homed services will be unavailable for this time. We apologise for any inconvenience caused.


Components

Domestic PoPs


Locations

Auckland


Schedule

March 4, 2026 00:00 - March 4, 2026 04:00 NZDT


March 4, 2026 04:00 NZDT
UPDATE

Scheduled maintenance is complete.

March 4, 2026 00:00 NZDT
UPDATE

Scheduled maintenance is starting.
Hamilton / HLZ POP issueService Disruption

Incident Status

Service Disruption


Components

Domestic PoPs


Locations

Hamilton



March 3, 2026 06:44 NZDT
RESOLVED

Engineers have performed a recovery process against the Core Router onsite which has resolved the issue and all services are now back online.

March 3, 2026 03:52 NZDT
INVESTIGATING

After a planned software upgrade earlier this morning, one of our Core Routers at the HLZ/Hamilton Innovation Waikato POP failed to recover. Work is currently in progress to investigate and resolve this as members directly connected to this device will currently be offline.
REANNZ Outage Notification: HLZ Scheduled MaintenancePlanned Maintenance

Description

REANNZ will be performing a scheduled firmware upgrade on HLZ to enhance performance, security, and overall service reliability. Device/s will be unavailable for up to 90 minutes as it reboots and applies the upgrade. Redundantly connected services should remain available on the alternate handover. Single-homed services will be unavailable for this time. We apologise for any inconvenience caused.


Components

Domestic PoPs


Locations

Hamilton


Schedule

March 3, 2026 00:00 - March 3, 2026 06:00 NZDT


March 3, 2026 06:00 NZDT
UPDATE

Scheduled maintenance is complete.

March 3, 2026 00:00 NZDT
UPDATE

Scheduled maintenance is starting.
REANNZ Outage Notification: CDS Scheduled MaintenancePlanned Maintenance

Description

REANNZ will be performing a scheduled firmware upgrade on CDS to enhance performance, security, and overall service reliability. Device/s will be unavailable for up to 90 minutes as it reboots and applies the upgrade. Redundantly connected services should remain available on the alternate handover. Single-homed services will be unavailable for this time. We apologise for any inconvenience caused.


Components

DC Connect


Locations

CDC Silverdale


Schedule

March 2, 2026 04:00 - March 2, 2026 06:00 NZDT


March 2, 2026 06:00 NZDT
UPDATE

Scheduled maintenance is complete.

March 2, 2026 04:00 NZDT
UPDATE

Scheduled maintenance is starting.
REANNZ Outage Notification: CDH Scheduled MaintenancePlanned Maintenance

Description

REANNZ will be performing a scheduled firmware upgrade on CDH to enhance performance, security, and overall service reliability. Device/s will be unavailable for up to 90 minutes as it reboots and applies the upgrade. Redundantly connected services should remain available on the alternate handover. Single-homed services will be unavailable for this time. We apologise for any inconvenience caused.


Components

DC Connect


Locations

CDC Hobsonville


Schedule

March 2, 2026 02:00 - March 2, 2026 04:00 NZDT


March 2, 2026 04:00 NZDT
UPDATE

Scheduled maintenance is complete.

March 2, 2026 02:00 NZDT
UPDATE

Scheduled maintenance is starting.
REANNZ Outage Notification: PRT Scheduled MaintenancePlanned Maintenance

Description

REANNZ will be performing a scheduled firmware upgrade on PRT to enhance performance, security, and overall service reliability. Device/s will be unavailable for up to 90 minutes as it reboots and applies the upgrade. Redundantly connected services should remain available on the alternate handover. Single-homed services will be unavailable for this time. We apologise for any inconvenience caused.


Components

DC Connect


Locations

Spark Takanini


Schedule

March 2, 2026 00:00 - March 2, 2026 02:00 NZDT


March 2, 2026 02:00 NZDT
UPDATE

Scheduled maintenance is complete.

March 2, 2026 00:00 NZDT
UPDATE

Scheduled maintenance is starting.