All Systems Operational

Updated 6 days ago

Connectivity




Operational

Domestic PoPs




Operational

MAE Services




Operational

DC Connect




Operational

Cloud Connect




Operational

System Services




Operational

Scheduled Maintenance

PRK PoP Migration - (1 of 2)Planned Maintenance

Schedule

September 17, 2024 21:00 - 23:59 NZST

Components

Cloud Connect

Locations

Azure Express Route, Google Cloud Interconnect

Description

We will be completing POP migration work as part of the NNSR Hardware upgrade project. This will see a number of services migrated to our new hardware onsite. It is expected that impacted members will experience up to 15 minutes of downtime while these migrations occur, dual homed services should automatically failover to backup paths. A more detailed notification confirming specific member services impacted will have been sent through as well. Thanks
REANNZ Outage Notification: North Shore [NSH] POP Scheduled MaintenancePlanned Maintenance

Schedule

September 18, 2024 21:00 - 23:59 NZST

Components

Domestic PoPs, MAE Services, DC Connect, Cloud Connect

Locations

CDC Hobsonville, Datacom Orbit, Spark Takanini, Tamaki TDC, Azure Express Route, Auckland, MAE Flex

Description

REANNZ will be performing a scheduled firmware upgrade on North Shore [NSH] POP to enhance performance, security, and overall service reliability. Device/s will be unavailable for up to 30 minutes as it reboots and applies the upgrade. Redundantly connected services should remain available on the alternate handover. Single-homed services will be unavailable for this time. In addition to directly connected services the following will also be impacted: ​ Automatic failover to backup path where available - - Azure ExpressRoute - Tamaki DC Connect (TDC) - Orbit DC Connect (ORB) - CDC Hobsonville DC Connect (CDH) - Spark Takanini DC Connect (PRT) Service impacting - - MAE Flex connections (4G, Starlink, WISP) We apologise for any inconvenience caused.
PRT PoP Migration - (1 of 2)Planned Maintenance

Schedule

September 19, 2024 21:00 - 23:59 NZST

Components

DC Connect

Locations

Spark Takanini

Description

We will be completing POP migration work as part of the NNSR Hardware upgrade project. This will see a number of services migrated to our new hardware onsite. It is expected that impacted members will experience up to 15 minutes of downtime while these migrations occur, dual homed services should automatically failover to backup paths. A more detailed notification confirming specific member services impacted will have been sent through as well. Thanks
PRK PoP Migration - (2 of 2)Planned Maintenance

Schedule

September 24, 2024 21:00 - 23:59 NZST

Components

Cloud Connect

Locations

Azure Express Route, Google Cloud Interconnect

Description

We will be completing POP migration work as part of the NNSR Hardware upgrade project. This will see a number of services migrated to our new hardware onsite. It is expected that impacted members will experience up to 15 minutes of downtime while these migrations occur, dual homed services should automatically failover to backup paths. A more detailed notification confirming specific member services impacted will have been sent through as well. Thanks
PRT PoP Migration - (2 of 2)Planned Maintenance

Schedule

September 26, 2024 21:00 - 23:59 NZST

Components

DC Connect

Locations

Spark Takanini

Description

We will be completing POP migration work as part of the NNSR Hardware upgrade project. This will see a number of services migrated to our new hardware onsite. It is expected that impacted members will experience up to 15 minutes of downtime while these migrations occur, dual homed services should automatically failover to backup paths. A more detailed notification confirming specific member services impacted will have been sent through as well. Thanks
REANNZ Outage Notification: SYO Scheduled MaintenancePlanned Maintenance

Schedule

September 30, 2024 22:00 - 23:59 NZDT

Components

Connectivity, Cloud Connect

Locations

NREN, International, AWS Direct Connect

Description

REANNZ will be performing a scheduled firmware upgrade on SYO PoP to enhance performance, security, and overall service reliability. Device/s will be unavailable for up to 30 minutes as it reboots and applies the upgrade. Redundantly connected services should remain available on the alternate handover. Single-homed services will be unavailable for this time. ​In addition to directly connected services the following will also be impacted: Automatic failover to backup path where available - - AWS DirectConnect (Sydney) We apologise for any inconvenience caused.
REANNZ Outage Notification: MDR Scheduled MaintenancePlanned Maintenance

Schedule

September 30, 2024 22:00 - 23:59 NZDT

Components

Domestic PoPs, MAE Services, DC Connect

Locations

CDC Hobsonville, Datacom Orbit, Spark Takanini, Tamaki TDC, Auckland, MAE Lite

Description

REANNZ will be performing a scheduled firmware upgrade on MDR PoP to enhance performance, security, and overall service reliability. Device/s will be unavailable for up to 30 minutes as it reboots and applies the upgrade. Redundantly connected services should remain available on the alternate handover. Single-homed services will be unavailable for this time. ​In addition to directly connected services the following will also be impacted: Automatic failover to backup path where available - - Azure ExpressRoute - Tamaki DC Connect (TDC) - Orbit DC Connect (ORB) - CDC Hobsonville DC Connect (CDH) - Spark Takanini DC Connect (PRT) Service impacting - - North Island MAE Lite (UFB) connections We apologise for any inconvenience caused.
REANNZ Outage Notification: SYD Scheduled MaintenancePlanned Maintenance

Schedule

October 2, 2024 22:00 - 23:59 NZDT

Components

Connectivity, Cloud Connect

Locations

NREN, AWS Direct Connect

Description

REANNZ will be performing a scheduled firmware upgrade on SYD PoP to enhance performance, security, and overall service reliability. Device/s will be unavailable for up to 30 minutes as it reboots and applies the upgrade. Redundantly connected services should remain available on the alternate handover. Single-homed services will be unavailable for this time. ​In addition to directly connected services the following will also be impacted: Automatic failover to backup path where available - - AWS DirectConnect (Sydney) We apologise for any inconvenience caused.

History (Last 7 days)

Loss of resiliency - Tamaki DC (TDC)Operational

Incident Status

Operational


Components

DC Connect


Locations

Tamaki TDC



September 11, 2024 09:33 NZST
[Identified] Due to emergency fibre work by our vendor we have lost a fibre path and in turn resiliency in to the TDC/Tamaki Data Centre site. All services are fully operational however this does cause a jeopardy event due to the decreased network resiliency now in effect. Our vendor has advised that this should be restored by 4pm today.

September 11, 2024 10:39 NZST
[Resolved] Our vendor has now completed this work and full resiliency has been restored.